WE CURRENTLY OPERATE OUT OF THE OWNER'S RESIDENCE.
PER OUR COVID POLICY, WE DO NOT PROVIDE IN-PERSON SERVICES WITHOUT AN APPOINTMENT.
YOU CAN SCHEDULE SERVICES BY USING ONE OF THE SCHEDULE BUTTONS ON THIS WEBSITE.
YOU CAN VIEW ALL OF OUR POLICIES ON THE POLICIES PAGE OF THIS WEBSITE.
Please refer to the footer of each page of this website to view our hours.
You can contact us using the contact information on this website to setup servicing too.
EXIGENCIES are 24/7!
Please leave a voicemail if the phone is not answered.
We will get back to you as soon as possible.
AFTER HOURS SERVICES
$100 FEE FOR AFTER HOURS SERVICES ADDED TO BILL TOTAL.
*IF WE ARE UNAVAILABLE, PLEASE LEAVE A VOICEMAIL,TEXT MESSAGE, OR SEND AN E-MAIL.
THIS FEE IS FOR SERVICES THAT REQUIRE IMMEDIATE ASSISTANCE, AFTER HOURS.
SOFTWARE UPDATE/INSTALLATION
$30/HR.
This service includes software installations, re-installations, updates. This service also includes system setup and settings/preferences changes as well as software/program/application settings/preferences changes.
OTHER TECHNICAL ASSISTANCE
$30/HR.
This service is for miscellaneous services that exceed one hour. Services under this category include services such as completing and uploading documentation online, email setup, email troubleshooting, and computer tutorials to teach you what you need to know.
QUICK SERVICES
$20 (FIXED PRICE)
This service is for miscellaneous services (other technical assistance) that take under one hour.
PRINTING, FAXING, AND SCANNING
$0.25/PAGE
(PER SIDE, IF DOUBLE SIDED)
We can edit and print PDF files.
We can print any other file such as a Word Document.
We can fax and scan documents too.
We can convert file types to resolve other documentation issues or concerns.
We can even print shipping labels on thermal labels, which have the sticky back for a hassle-free experience.
SOFTWARE TUNE-UP
$60 (FIXED PRICE)
This service includes a system optimization, which will clear your
cache, such as temporary files, and deleting your cookies to make your PC feel like new again!
*A HARDWARE UPGRADE (OR MULTIPLE) MAY BE REQUIRED FOR THE BEST EFFECT OF THIS SERVICE. YOU WILL BE ADVISED WHAT IS RIGHT FOR YOU.
*VIRUSES MAY BE REMOVED AS AN EXTRA BENEFIT!
*OLD VERSIONS OF FILES SUCH AS WORD DOCUMENTS THAT HAVE BEEN OVERWRITTEN WILL BE DELETED
*YOU MAY HAVE TO LOG BACK TO YOUR ONLINE ACCOUNTS.
SOFTWARE REPAIR
$50/HR.
This service includes the removal of viruses, printing issues, restoring an Operating System to factory settings, and a Software Tune-Up. This service will make your PC feel like new again!
*OLD VERSIONS OF FILES SUCH AS WORD DOCUMENTS THAT HAVE BEEN OVERWRITTEN WILL BE DELETED
*YOU MAY HAVE TO LOG BACK TO YOUR ONLINE ACCOUNTS.
DATA BACKUP/RECOVERY
$40/HR.
This service includes the recovery of data from a corrupted Hard Drive or other Storage Disk and/or backup of your data from corrupted Hard Drive or other Storage Disk.
COMPUTER ASSEMBLY
$200-$250 (VARIABLE)
We can build you a computer for your small office,
home office, or personal use.
Small Office/Home Office PC builds cost $200 for labor.
Gaming PC builds cost $250 for labor.
*All hardware costs are due up front.*Labor costs are due after service completion.
*A consultation is necessary.
*OPERATING SYSTEM AND INSTALLATION SERVICE SOLD SEPARATELY.
*SOFTWARE INSTALLATION IS SOLD SEPARATELY.
*OTHER PAID SOFTWARE IS SOLD SEPARATELY.
*We build with premium components only.
*We do not install Liquid Coolers.
HARDWARE UPGRADE/REPLACEMENT
$30/HR.
*(PARTS SOLD SEPARATELY)
This service includes upgrading or replacing hardware components. This service also includes dusting as needed.
*WE DO NOT SERVICE LIQUID COOLERS.
*WE DO NOT REPAIR BROKEN SCREENS OR SERVICE THE HARDWARE IN APPLE COMPUTERS.
*WE DO NOT REPAIR PRINTERS, OR RE-FILL PRINTER INK CARTRIDGES.
HOWEVER, WE CAN TROUBLESHOOT PRINTER ISSUES AND CHANGE PRINTER INK CARTRIDGES.
SYSTEM HOOK-UP
$20 (FIXED PRICE)
This service is for plugging in computers, printers, routers, modems, and etcetera only. It does not include a computer purchase, software purchase, or any service other than plugging in the system.
DIAGNOSTICS
*FREE
Extensive troubleshooting to come to a hardware and/or software diagnostics.
*Any diagnosis that takes longer than one hour will be charged at an
hourly rate of $30. If you choose to move forward with services with us, you will receive a
discount on your order to
cover a one-hour diagnostic. However, you will be charged at the hourly rate of $30 if you decide
not to move forward with any service(s) with us or if we cannot replicate the issues you are
experiencing.
*A consultation is necessary.
CONSULTATION
FREE
A conversation to discuss your problem(s) and/or need(s).
We can provide you with a free quote over the phone, via text, or via email.
*NECESSARY.